>FAQ

Do I need a physician’s referral for physical therapy?

In the state of North Carolina, physical therapists are not required to have a physician’s referral in order to provide care for their patients. Some insurance companies, however, still require a referral. When you schedule your initial evaluation, we will be happy to assist you with this information.

Will my insurance cover physical therapy?

Most insurance companies will provide coverage for physical therapy services. In many cases, a co-payment will be required. When you schedule your initial evaluation, we will verify your insurance benefits and inform you of your coverage.

What insurances do you accept?

We accept most major insurance companies EXCEPT for Medicaid. Please call our office to inquire about your coverage.

How often will I need to come to physical therapy?

Upon completion of your initial evaluation, your physical therapist will provide a recommended treatment schedule. Treatment frequency usually varies from 1-3 sessions per week depending on your individual needs.

How long will my sessions last?

Initial evaluations usually last 60-75 minutes, and return appointments last 30-60 minutes depending on your individual needs.

What should I wear to therapy?

Wear clothing that is comfortable and that which will allow easy access to your area to be treated. If you are having custom orthotics made, please bring the shoes in which you will most commonly be wearing them.

Will I receive home exercises and instructions?

Your physical therapist will provide you with a comprehensive home exercise program customized to your individual needs. The program will include pictures, specific treatment descriptions and appropriate exercise progressions.